Old Library, Lloyds of London
June 26, 2025
Emerging Claims Professionals Discussion
12:15 pm – Registration
12:30 pm – Emerging Claims Professionals Discussion Many Experts One Outcome
BI Panel Sessions
1:15 pm – Registration for BI Panel Sessions and Lunch
2:10 pm – Bridging the Gap: BI Claims in Global Programmes
2:55 pm – BI Claims: Adapting to Uncertainty and Responding to Emerging Global Risks
4:10 pm – Grey Areas in Business Interruption
5:30 pm – Reception at the Moniker
Emerging Claims Professionals
(This is a separate session to the BI Panel Sessions)
Many Experts, One Outcome: Coordinating Roles to Streamline BI Claim Resolution (Aimed at Emerging Claims Professionals)
12:30 pm – 1:15 pm
Rachel Gearing, Senior Claims Underwriter at Hiscox, Melissa Cunnigham, Senior Vice President at Forensic Accounting and Claims Services at Marsh, Eleanor Whittaker, Partner at DAC Beachcroft LLP with Ellie Smith, Senior Manager at MDD moderating will discuss the complexities of handling business interruption losses, emphasising the importance of communication and collaboration among the various experts and explore potential solutions to streamline processes, reduce misunderstandings, and improve the overall efficiency of claim
Lunch Break
BI Panel Agenda
Session 1 – Bridging the Gap: BI Claims in Global Programmes – Managing Difference in Conditions and Limits (DIC/DIL)
2:10 pm – 2:55 pm
Alexandra Lyons, Legal Director, DLA Piper UK LLP, Natasha Reed, Technical claims Manager at Aviva and Vivienne Hexter, Head of Technical Wordings at Aon will with walk through a case study to bring to light the practical and legal challenges that arise when a Business Interruption loss occurs in jurisdictions where local policies differ in scope or limit from the global master policy. Panellists will explore how DIC/DIL clauses work, discuss jurisdictional and regulatory hurdles, and share examples of where claims handling becomes complex or disputed
Session 2 – BI Claims: Adapting to Uncertainty and Responding to Emerging Global Risks
2:55 pm – 3:35 pm
Julie Kimmens, Head of Technical Risk Claims at Starr Underwriting Agents Limited and Jonathan Bucknell Sargent, Global Head of Technical Excellence and Large Loss Management at Swiss Re together with Paul Isaac, Partner at MDD will explore how BI claims could be impacted by inflation, interdependency of supply chains, US tariffs and wider geopolitical events and provide valuable insights and perspectives on emerging risks and the impact of these risks in BI claims, share examples of the impact on various industry sectors considering how the insurance sector could shape and deliver solutions in line with the evolving risk landscape
Tea/Coffee Break
Session 3 – Grey Areas In Business Interruption
4:10 pm – 4:50 pm
Rob McNeil, Director – Energy at GRS Complex Claims Solutions, Ben Keatinge, Legal Director at Clyde & Co LLP, Adrian Maurice, Chief Executive at Pragmaticum with Jo Suppiah, Director at MDD moderating will explore complex and ambiguous aspects of Business Interruption insurance claims where interpretation, methodology, or context creates divergent opinions among experts. The session aims to highlight real-world examples of disputes or variations in expert analysis and foster discussion around best practices, consistency, and judgment
Closing Remarks – Key Note Speaker
Bernadette Hackett, Head of Customer Management, Zurich Commercial Insurance EMEA and Head of Customer & Captive Management, Zurich Commercial Insurance UK
Reception – Moniker from 5:30 pm
Register your interest by emailing londonevents@mdd.com and let us know which sessions you’d like to attend.
This page will be updated frequently in the run-up to the event, so please check back for more information.
