Traditional manual workflows for Business Interruption claims may suffer from time delays, inefficiencies, and unpredictable costs. Furthermore, insureds expectations of settlement speed and transparency are ever increasing. In such instances, the overall claims experience for insureds and insurers alike can be challenging.
MDDi changes that. Our AI-driven claims processing solution streamlines high-volume, low-value business interruption claims, delivering speed, accuracy, and transparency—without sacrificing customer service.
The MDDi Advantage
With nearly 100 years of forensic accounting expertise, MDDi combines unparalleled industry knowledge with advanced automation. This unique blend helps insurers overcome quantum-related challenges while unlocking strategic insights from claims data.
Unlike generic automation tools, MDDi is purpose-built for business interruption claims. It doesn’t just process data—it transforms the entire claims experience for all parties involved, and ultimately, it can create a source of actionable intelligence for underwriting and risk management.
Why Automation Matters
Streamlined Transparency
Manual workflows are burdened with human imposed limitations and insureds can feel detached from the process.
Efficiency and Satisfaction
Manual workflows can take days, weeks or even months to resolve a claim, creating bottlenecks and customer dissatisfaction.
Data as a Strategic Asset
Structured claims data can enable better pricing, risk selection, and predictive modeling—turning claims from a cost center into a competitive advantage.
Benefits of Automated Claims Processing
With MDDi, insurers and claims professionals can:
- Significantly cut lifecycle times, with timeframes largely driven by insureds’ inputs
- Gain real-time visibility with transparent reporting
- Predict adjustment costs with confidence
- Improve client satisfaction through faster, clearer outcomes
- Turn historical claims data into actionable underwriting insights
Challenges MDDi Solves
- The overloading of third-party administrators with clerical tasks
- Limited visibility into claims process and progress
- Missed insights from historical data
- Workflow inefficiencies slowing resolution
- Unpredictable loss adjustment costs
How MDDi Delivers Results
MDDi integrates seamlessly into your existing workflow and scales with your business needs. Our user-friendly platform is designed to fit naturally into claims processes, ensuring smooth adoption and immediate impact.
Here’s how it works:
- Upload Claim Details
- AI-Powered Data Extraction
- Automated Data Validation
- Rapid Claim Analysis
- Structured Reporting & Transparency
- Immediate Impact
