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Podcasts

In MDD's new series of podcasts, we interview leading claims figures from around the globe. In MDD’s Claims Interviews, we find out how these people have made their careers, the highs and lows, what has made them successful and some of their interests outside claims.  Interviewer Barry Jones puts our guests through their paces and ends the interviews with a quick fire round where our guests have to make tough choices and reveal their true preferences. These podcasts are both educational and informative and are intended to inspire the next generation of claims professionals.

Stephen Agutter

MDD
Stephen Agutter
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Stephen Agutter

Head of Claims - Inigo


Steve Agutter joined us in our most recent MDD Claims Interview podcast. Steve started his career in Claims when he was just 17 years old. He spent almost 30 years at AIG, starting as a Property & Energy Claims Adjuster and moving up the ladder to become the Head of International Claims, where he was responsible for managing a global claims team in 56 countries. Steve recently joined Inigo, a new insurer and operating as a managing agent within Lloyds of London via Syndicate 1301, where he is Head of Claims. In this podcast, Steve talks about how he started in Claims, the attraction of joining a new start-up and his aspirations for his new role and the business. Also what he enjoys most about being a leader, his high points and low points, his passion for cycling mountains, football, and his ever-expanding family.

Ewan Cresswell

MDD
Ewan Cresswell
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Ewan Cresswell

Chairman - Integra


Ewan Cresswell joins us from Integra Technical Services, a leading loss adjusting firm that operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan began his professional life as a graduate chartered quantity surveyor in 1977. He moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services. Ewan established Integra in 1998 and currently pioneers the development of innovative strategies for handling and fast tracking the settlement of major and complex losses. In this podcast, Ewan talks us through his career to date, explains how technology is increasingly being used in the adjusting process and elaborates on how education provides opportunities for the global insurance market.

Martin Clark

MDD
Martin Clark
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Martin Clark

Global Head of Property & Energy Claims - Zurich


Our first guest is Martin Clark who is the Head of Property and Energy Claims at Zurich. Martin’s impressive career has spanned 35 years and began in reinsurance at Lloyds. He held a variety of claims positions in both company environments and broker roles where he had responsibility for managing clients’ energy claims for risks written in the London insurance market, before returning to run a claims department at Zurich dealing with high value energy, property and construction claims. Martin talks candidly about his career and the importance of aligning the corporate DNA of a company with your own values. Martin discusses his interests outside of work, what he hopes his legacy will be in the future and the career path that he almost took.

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