Head of Claims - Inigo
Steve Agutter joined us in our most recent MDD Claims Interview podcast. Steve started his career in Claims when he was just 17 years old. He spent almost 30 years at AIG, starting as a Property & Energy Claims Adjuster and moving up the ladder to become the Head of International Claims, where he was responsible for managing a global claims team in 56 countries. Steve recently joined Inigo, a new insurer and operating as a managing agent within Lloyds of London via Syndicate 1301, where he is Head of Claims. In this podcast, Steve talks about how he started in Claims, the attraction of joining a new start-up and his aspirations for his new role and the business. Also what he enjoys most about being a leader, his high points and low points, his passion for cycling mountains, football, and his ever-expanding family.
Chairman - Integra
Ewan Cresswell joins us from Integra Technical Services, a leading loss adjusting firm that operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan began his professional life as a graduate chartered quantity surveyor in 1977. He moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services. Ewan established Integra in 1998 and currently pioneers the development of innovative strategies for handling and fast tracking the settlement of major and complex losses. In this podcast, Ewan talks us through his career to date, explains how technology is increasingly being used in the adjusting process and elaborates on how education provides opportunities for the global insurance market.
Global Head of Property & Energy Claims - Zurich
Our first guest is Martin Clark who is the Head of Property and Energy Claims at Zurich. Martin’s impressive career has spanned 35 years and began in reinsurance at Lloyds. He held a variety of claims positions in both company environments and broker roles where he had responsibility for managing clients’ energy claims for risks written in the London insurance market, before returning to run a claims department at Zurich dealing with high value energy, property and construction claims. Martin talks candidly about his career and the importance of aligning the corporate DNA of a company with your own values. Martin discusses his interests outside of work, what he hopes his legacy will be in the future and the career path that he almost took.